Coast Industrial & Safety Supplies Ltd was established in 2003 and is a trading company registered under the Companies Act of the laws of Kenya as an Electrical, Industrial & Safety Hardware. The Directors of the company set out to create value through provision of superior customer focus and
service. The Company continually keeps on adding products and services to its portfolio in order to serve clients needs satisfactorily and efficiently.

The Company strives to pursue a Focus Strategy aimed at getting and retaining clients through a constantly improving value proposition to not only satisfy customers, but also to delight them. The Company undertakes to continually listen to the needs of her customers and to create a mutual satisfaction by being forthright and honest in everything, this ensures and guarantees sustainable trust through working and business relationships.

The Company strives to assemble, train, and motivate the best team in the industry and empower them to deliver what customers need, when they need it, and how they need it, in order to become the Number One Service Provider, to all types of industries. The Company is committed to embracing positive emerging technology for all Industries and services, thus seeking improvement and innovation in every aspect of the business requirement.

OUR VALUES AND TRADITIONS:

CUSTOMER FOCUS : The Company strives to pursue a Focus Strategy aimed at getting and retaining clients through a constantly improving value proposition to not only satisfy customers, but also to DELIGHT them.

CUSTOMER LOYALTY : The Company undertakes to continually listen to the needs of her customers and to create a mutual satisfaction by being forthright and honest in everything, this ensures and guarantees sustainable trust through working and business relationships.

CUSTOMER SERVICE: The Company strives to assemble, train, and motivate the best team in the industry and empower them to deliver what customers need, when they need it, and how they need it, in order to become the Number One Service Provider, to all types of industries.

INNOVATION : The Company is committed to embracing positive emerging technology for all Industries and services, thus seeking improvement and innovation in every aspect of the business requirement.

INTEGRITY : In line with our ISO 9001:2008 Standards, the Company undertakes to maintain business relationship in a just and honest manner with all players. This is achieved by continuously keeping all agreements both written and verbal. All matters are conducted and resolved in accordance with the applicable business rules and the established code of ethics.

ACHIEVEMENTS & GROWTH : The Company has realized substantial growth in both manpower and asset acquisition. The Company started with three employees against the current number of 26 in permanent capacities; professionals and trained in different fields. The Company is currently ISO Certified (ISO 9001:2008) on quality management system. The Company has achieved accolades thrice in the prestigious Top 100 Awards in Mid – Size Companies as from 2013/2014/2015 trading period.

OUR STAFF : They are our foundation of our excellence and strength. We are fully committed to fair and effective staff recruitment, development, motivation and recognition. We provide growth tools and environment to each willing and capable staff by allowing internal & external training, offer technical and excellent support that enhances customer feedback and aftersales satisfaction. We continue to recruit suitably qualified Kenyan Citizens, thus supporting and promoting local talent.